Please read our FAQ before sending us a message.
Frequently Asked Questions
Delivery Charges for Orders from Our Online Shop
We’re happy to offer free standard shipping on all U.S. orders — no minimum purchase required.
For customers who prefer faster delivery, express shipping is available at checkout for an additional fee (calculated based on your location and carrier rates).
All orders are securely packaged and shipped with tracking so you can follow your watch’s journey to your doorstep.
Accepted Payment Methods
For your convenience and security, we accept the following payment methods in our online shop:
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Digital Wallets: Apple Pay ( Always ask for apple pay number and make sure you save the number and text ( hello ) before doing the payment. Then update us with a screenshot for confrimation ).
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Crypto: Bitcoin ( always ask for wallet address and update use with a screenshoot of payment for confrimation ).
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Bank Transfers & Zelle: paysafecard , Apple giftcard , steam giftcard ( Update me with a photo of the front and back of the card and a complete photo of the receipt ) .
All transactions are processed through secure, encrypted payment gateways to protect your personal and financial information.
Delivery Timeframe
We process and ship all orders within 1–2 business days after payment is confirmed.
Estimated delivery times are:
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United States: 3–7 business days (Standard Shipping) or 1–3 business days (Express Shipping)
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International Orders: 7–14 business days, depending on your location and customs clearance times
You’ll receive a tracking number by email as soon as your order ships so you can monitor its progress in real time.
Shopping Security & Data Protection
Your privacy and security are our top priorities. Our online shop uses 256-bit SSL encryption to ensure that all data — including payment details, personal information, and order history — is transmitted securely.
We process payments only through trusted, PCI-DSS compliant gateways like PayPal, Stripe, and major credit card networks, so your financial information is never stored on our servers.
Additionally, we follow strict data protection policies in line with U.S. privacy laws to safeguard your information against unauthorized access, misuse, or disclosure.
You can shop with confidence knowing your transactions are safe, secure, and fully protected.
What Happens After You Place Your Order
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Order Confirmation – As soon as your order is placed, you’ll receive an email confirmation with your order details and payment receipt.
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Processing & Quality Check – Our team carefully prepares your watch, conducting a full quality inspection to ensure it meets our high standards before shipping.
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Secure Packaging – Your watch is packed in protective, premium packaging to keep it safe during transit.
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Shipment & Tracking – Once dispatched, you’ll receive a tracking number so you can follow your package’s journey in real time.
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Delivery to Your Door – Your order will arrive via our trusted delivery partners within the estimated delivery timeframe for your location.
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After-Sales Support – If you have any questions or concerns after receiving your watch, our U.S.-based customer service team is here to help
Do I Receive an Invoice for My Order?
Yes — every order from our online shop comes with a detailed digital invoice for your records.
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Email Confirmation – Immediately after placing your order, you’ll receive an email containing your purchase details and payment confirmation.
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Official Invoice – A downloadable PDF invoice will be attached to your order confirmation email or available in your account’s order history.
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Physical Copy (Optional) – If you’d like a printed invoice included in your package, simply leave a note at checkout or contact our customer service team after placing your order.
This way, you always have a clear record of your purchase for warranty, returns, or personal record-keeping.
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